About ICICI Lombard General Insurance

ICICI Lombard General Insurance Company Limited is one of India’s leading private-sector general insurance companies, with more than two decades of experience in the insurance industry. The company commenced its non-life insurance operations in 2001 and has developed a strong presence across the Indian general insurance market. Its focus is on providing insurance solutions that help individuals, families, businesses, and organisations manage financial risks arising from unexpected events.

ICICI Lombard follows a customer-focused approach and provides its insurance services through multiple distribution channels across India. The company combines its insurance expertise with technology and digital capabilities to make various insurance processes more convenient and accessible. Customers can use available digital services for policy-related requirements, renewals, servicing, claims, and other insurance needs.

Technology is an important part of ICICI Lombard’s approach to general insurance. The company has adopted cloud-based technology and AI-powered solutions to improve operational efficiency and customer experience. Its technology-driven approach supports various stages of the insurance journey and helps simplify processes for customers.

As of March 31, 2026, ICICI Lombard had issued more than 39.2 million policies, processed more than 3.4 million claims, and operated through 341 branches with 15,008 employees. The company also reported a strong distribution and service network across India. These figures reflect the scale of its operations and customer reach in the general insurance sector.

With its long-standing industry experience, extensive network, technology-led approach, and customer-focused services, ICICI Lombard continues to provide general insurance solutions for different personal, commercial, and organisational requirements. Customers can explore available insurance options based on their specific protection needs, financial priorities, and risk requirements. The actual coverage, benefits, exclusions, limits, eligibility requirements, and claim conditions depend on the specific policy selected and its applicable terms and conditions.